Terms and Conditions
Welcome to Zentrimalltrade! These Terms and Conditions outline the rules and regulations for the use of our website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Zentrimalltrade if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client,” “You,” and “Your” refers to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to our Company. “Party,” “Parties,” or “Us,” refers to both the Client and ourselves.
1. Order Fulfillment
All products purchased from Zentrimalltrade are fulfilled and shipped to you by our dedicated fulfillment team. We strive to process and dispatch all orders in a timely and efficient manner.
2. Order Processing and Shipping
Order Confirmation: Upon placing an order, you will receive an email confirmation. This email serves as an acknowledgment of your order but does not signify acceptance. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability or inaccuracies in product descriptions or pricing.
Shipping Times: Estimated shipping times are provided for your reference. However, these are estimates and are not guaranteed. Shipping times can vary due to factors outside of our control. We are not liable for any delays that may occur.
Shipping Costs: Shipping costs are calculated at checkout and may vary depending on the destination and shipping method chosen.
Tracking: We will provide you with tracking information as soon as your order has been dispatched. Please be aware that it may take some time for the tracking number to become active.
3. Returns, Refunds, and Exchanges
Return Window: You may initiate a return within [e.g., 15 days, 30 days] of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at [Your Contact Email] with photos of the item and its packaging. We will work to arrange for a refund or replacement as soon as possible.
Non-Returnable Items: Certain products may be non-returnable. This includes personalized or custom-made products, perishable goods, and digital products. We will specify on the product page if an item is non-returnable.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment. Please allow several business days for the refund to appear on your statement.
4. Product Information and Disclaimers
Product Descriptions: We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that all information is completely accurate, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Product Warranties: We do not offer any product warranties. Any warranties provided are those of the product’s manufacturer.
5. Limitation of Liability
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this section and elsewhere in this disclaimer are subject to the preceding paragraph and govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. We are not liable for any losses or damages caused by delays in shipping or errors in product descriptions.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is our property or the property of our partners and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without our explicit written permission.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.